Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Namaste Acupuncture website, and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

How We Collect Information

This website does not have contact forms, intake forms, appointment request forms, or any other form that submits your information to us.

If you want to reach our clinic, you do so directly, by calling (954) 200-4587 or by emailing info@pembrokepinesacupuncture.com. Any personal information we hold about you is information you chose to send us through one of those channels, or information collected automatically by the website itself, such as cookies and usage data.

Because we do not run website forms, we also do not collect phone numbers for SMS marketing through this site, and we do not send automated text messages based on website activity.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as “the Company,” “the Practice,” “We,” “Us,” or “Our”) refers to Namaste Acupuncture, 18503 Pines Blvd STE 308, Pembroke Pines, FL 33029.
  • Cookies are small files placed on your computer, mobile device, or other device by a website, containing details of your browsing history on that website.
  • Country refers to Florida, United States.
  • Device means any device that can access the Service, such as a computer, cellphone, or tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Protected Health Information (PHI) means individually identifiable health information as defined under HIPAA.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company, including third parties that help us operate, provide, or improve the Service.
  • Third-Party Social Media Service refers to any website or social network through which a user can view, share, or interact with our content.
  • Usage Data refers to data collected automatically, generated by use of the Service or from the Service’s infrastructure, for example the duration of a page visit.
  • The Website refers to Namaste Acupuncture, accessible from https://pembrokepinesacupuncture.com.
  • You mean the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We do not request personal information through this website. However, if you choose to contact us by email or by phone, you may voluntarily provide personally identifiable information that can be used to contact or identify you, including but not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Any other information you choose to include in your message

We use that information to respond to you. We do not add it to a marketing list without your permission.

Protected Health Information

We do not collect, store, or use protected health information or patient medical records through this website, or through any AI-assisted content tools. Any health information you share with our clinical team is handled separately, in accordance with HIPAA and our clinical intake procedures, not through this website.

Please do not send detailed medical history, diagnoses, test results, or insurance claim details by email. Email is not a secure channel. Call us at (954) 200-4587 and our front desk will take that information through our clinical intake process instead.

Usage Data

Usage Data is collected automatically when using the Service. This may include your device’s IP address, browser type and version, the pages of our Service you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may also collect information such as the type of mobile device you use, your mobile device’s unique ID, your mobile operating system, and the type of mobile browser you use.

Third-Party Social Media Services

You may be able to interact with certain features of our Service, such as social sharing or links to our social profiles, through Third-Party Social Media Services including Google, Facebook, Instagram, and LinkedIn. If you interact with our content through one of these services, that platform may collect information about you under its own privacy policy, which we do not control.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. The technologies we use may include:

  • Cookies / Browser Cookies. A cookie is a small file placed on your device. You can set your browser to refuse cookies or notify you when a cookie is being sent, though some parts of the Service may not function properly without them.
  • Web Beacons. Small electronic files that may be used in certain sections of the Service to help us understand usage patterns.

We use both Session Cookies, which are deleted when you close your browser, and Persistent Cookies, which remain until deleted or expired, for purposes including:

  • Necessary / Essential Cookies. Required for the Service to function properly.
  • Cookie Policy / Notice Acceptance Cookies. Used to identify whether you have accepted our use of cookies.
  • Functionality Cookies. Used to remember choices you make while using the site, for a more personalized experience.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.
  • To respond to your inquiries, for example appointment requests, questions about our services, or insurance eligibility questions you raise by phone or email.
  • To contact you by email or phone, in reply to a message you sent us or a call you placed.
  • For internal analysis, such as understanding how visitors use our site so we can improve it.
  • To comply with legal obligations or protect the rights, property, or safety of the Company, our patients, or the public.

We do not sell your Personal Data. We may share it in the limited circumstances described below.

Sharing Your Personal Data

We may share your information:

  • With Service Providers who help us operate the website, for example hosting and analytics providers, bound to confidentiality obligations.
  • With our sister practices, Healers of Motion Physical Therapy and Florida TMJ Physical Therapy Center, only if you specifically request a referral or introduction to their services, and only with your knowledge.
  • With your treating providers, such as your physician, fertility clinic, or oncology team, only when you ask us to coordinate care and only to the extent you authorize.
  • For legal reasons, such as complying with a subpoena, court order, or other legal process.
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets, in which case we will provide notice before your data becomes subject to a different privacy policy.
  • With your consent, for any other purpose you approve at the time.

We do not share your contact information with any third party or affiliate for marketing or lead-generation purposes.

Retention of Your Personal Data

We retain your Personal Data only as long as necessary for the purposes described in this policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data collected for website analytics is generally retained for a limited time unless a longer period is required for security or legal reasons.

Transfer of Your Personal Data

Your information may be processed by service providers located outside of Florida. Where this occurs, we take reasonable steps to ensure your data continues to be protected in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to request deletion of the Personal Data we have collected about you through this website. You may contact us at any time using the information below to request access to, correction of, or deletion of your information. Certain information may need to be retained where we have a legal obligation to do so.

Requests about your clinical records are handled separately under HIPAA and our clinical records procedures. Call our front desk at (954) 200-4587 for those requests.

Disclosure of Your Personal Data

Business Transactions. If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before it becomes subject to a different privacy policy.

Law Enforcement. We may disclose your Personal Data if required by law or in response to valid requests from public authorities.

Other Legal Requirements. We may disclose Personal Data where we believe in good faith that doing so is necessary to comply with a legal obligation, protect the rights or property of the Company, investigate potential wrongdoing, or protect the safety of our patients, staff, or the public.

Security of Your Personal Data

The security of your Personal Data matters to us, but no method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable safeguards to protect your information, we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed to individuals under the age of 13, and we do not knowingly collect Personal Data from children under 13 through this website. If you are a parent or guardian and believe your child has sent us Personal Data through this site, please contact us so we can remove it. This does not apply to information provided directly to our clinical team as part of a minor patient’s in-person care, which is handled under separate clinical and HIPAA procedures.

Our Service may contain links to third-party websites, including those of our sister practices, that are not operated by us. We encourage you to review the privacy policy of any site you visit. We are not responsible for the content or privacy practices of third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date above. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, you can reach us:

Our hours are Monday to Friday, 9:00 AM to 6:00 PM, and Saturday, 9:00 AM to 2:00 PM. We are closed on Sunday.